Blake did a great job at my residence...
"Please excuse the intrusion but since I have your email wanted to reach out to you about Blake. I had him out this morning for just a system check-up and for our first maintenance as I signed up for your maintenance plan after you got our air conditioning here in the office running about as reliable as it ever been in the 5 years I been here. Anyway he showed up on time he was courteous and professional to my mother who was there as I was not able to be there my self. He took his time and checking everything back out and came back and said everything looked good except for being about an lb low on r410a and the capacity was a little weaker then it should be but both items were not pressing. I had him go ahead and do the freon recharge and in a payday or two I have you guys back out for the capacitor. I just wanted to say what a great job he did. Coming from someone who is in a service industry himself people only ever complain seldom send praise so I wanted to send praise whenever it is due. Thank you for work your team did to keep my house comfortable."
Thanks R.Snyder Sept. 20, 2019
From Beginning to End They Were Completely Professional: 5 stars
I don’t normally rate a company 5 stars, because nobody is perfect, but these guys did a wonderful job. Carlos their sales person was knowledgeable and courteous. The office staff was extremely helpful and very friendly and the installers were on time and did a great job. Even the county inspector said, “Wow, these guys did a great job!” That’s the first time I’ve ever heard an inspector give his personal opinion on a job. I’m sixty one and I’ve had to have a lot of systems replace over the years. Well done everyone at Gator Air. Your the best! If your looking to replace your AC system, look no further.
James Anteson Dec 02, 2016 (Bradenton)
Service Call Was Excellent and Installation was to Perfection: 5 stars
We are so happy with the service and the unit installed. Carlos, the sales representative, was very attentive to our needs at the time. He knew exactly what we needed for our a/c concerns. Brandon Hayword, the a/c installer was amazing. I have never seen a technician so meticulous. Every detail was attended to. Poor guy worked from morning till 4:00 Am the next day. Never heard a complaint or wanted to go home and call it a night. Again, thank-you for the great service.
Mark Mayeron Oct 27, 2016 (Bradenton)
NEW INSTALLATION: 5 stars
Our tenant called at 8:00 pm on a Friday night to say the air conditioner was not working. We placed a call to Gator and immediately received a call from the tech asking for tenant's name and contact information. He called back after visiting the sight to say he got the system working again but recommended we install a new unit. My husband met with Carlos a few days later and scheduled installation for the following week. Carlos met with my husband again after the installation to go over the details of the new unit and to ensure he was satisfied with the job. The installers Brandon Hayword and Christian Winslow not only did a top-notch job, but they left the work site exactly how they found it. From start to finish, my husband and I were impressed by the level of professionalism exhibited by all of Gator's employees. We decided Gator is our new HVAC company.
Marcia Kralon Oct 26, 2016 (Parrish)
Top Notch All the Way Around: 5 stars
Trying to replace an HVAC unit when out of town isn't easy, but Gator Air made it seamless. I was able to quickly schedule the estimator to come to my property and I was emailed several options. I was never pushed to make a decision or "sold" unwanted options. The installers were punctual and professional. Outstanding follow up too. I highly recommend!
Jennie LucierOct 13, 2016 (Bradenton)
Great Company to Work with: 5 stars
We had an exceptional experience with Gator Air, in particular Carlos. He presented us with quotes for different types of AC units, told us facts about said units and left us to make our decision. No high pressure sales. The installers were professional and cleaned up when they were through. A nice surprise was the 1 year free maintenance of the unit. We belonged to the Gator Club so to not have to pay it for the next year was an added bonus. Thank you GatorAir for making the experience an enjoyable one.
Cathi Porasikon Oct 02, 2016 (Sarasota)
TERRIFIC Amazing Great Wonderful: ........ 5 stars
We want to compliment your fine sales and installation team. They are outstanding. Carlos, your sales rep., was highly informative. We reviewed our needs and we ultimately chose the Trane XV-18 variable speed system. Carlos did not try to up sell us with things that we did not need but he did help us choose the correct upgraded filter and UV light that we wanted. We told Carlos that our research indicated that the quality of the installation of the unit was at least as important as the unit itself, and Carlos agreed. Carlos pointed out that new proper sized duct work and copper wiring would be required for a correct installation, and that we needed to add two more returns. We asked if more returns were needed and Carlos said that would not be cost effective. That was great to hear. Carlos assured us that the installation team of Willie and Gary, both lead installers, would be used. They were both superb. They came on time and worked for 12 and 1/2 hours. It was a 93 degree day so the heat in the attic was intense. We kept telling them to take a break but they continued to work up there in what must have been 130+ temperatures. They were amazing! They were neat and cleaned up any mess they made. They patiently answered all of our many questions and gave us helpful tips. They were truly professional in all respects. We also note that Stacy, Angie and Karen of your office staff were each courteous, accommodating and efficient. They helped things to go smoothly. Carlos, Gary, Stacy, Angie, Willie and Karen are each great assets to your company. We would be comfortable recommending that team of people to anyone! Ken and Kathy Luban
Ken Lubanon Sep 14, 2016 (Bradenton)
Salesman was Great as Well as Installers: 5 stars
Great job by Gator Air
Chuck Nelsonon Aug 09, 2016 (Palmetto)
Excellent Service and Equipment: 5 stars
We are very happy with our new Trane AC system. Carlos Garcia went the extra mile to make sure our specifications (including all R8 ductwork) were met. The installation team, Gary Barber and Willie Shaw, were knowledgeable, proficient, and professional. The quality of the work is exceptional.
Randy Fuschon Jun 02, 2016 (Bradenton)
Great Company to Work With!! 5 stars
I had Gator install two train units a year and a half ago. They the blower motor went out on one of the units. I bought Trane because I thought I was buying quality. The warranty only covers labor for the first year. I called Gator in the morning and they were fantastic. The sent a technician out immediately and had the unit operating that day at a very reasonable price. I would recommend Gator to anyone.
Steve Friedmanon Feb 10, 2016 (Bradenton)
